Remote assistance

We improve operational efficiency and deliver exceptional service to end users through our remote IT support service. This service is perfect for businesses and individuals who need a fast and efficient response when technical issues arise. All you require is a working internet connection.

Service Included

Remote support

Remote IT support that works for you

Direct access to our expert support team

You can directly contact our support team from your desktop, mobile, and online via phone, email, or chat application. All our phones are manned by qualified technicians to ensure that you are back on track as soon as possible.

Quickly and efficiently solve IT problems remotely

Save time and effort with our expert remote IT support

At EasyComp Zeeland, we offer remote support services. This service enables our engineers and support staff to connect remotely to your computer, allowing them to quickly gain a good understanding and in most cases solve the problems you are facing without the need to come to your home or office.

Protect your device with our military-grade TLS technology and RSA encryption

Superior security for your peace of mind

Security is our top priority. We use military-grade TLS technology to ensure that your device is protected against unauthorized access. RSA 2048 asymmetric encryption verifies each connection. For maximum reliability, we run on specially built Erlang telecommunications technology.

We support every platform

Cross-compatibility

The remote support software also works on various operating systems: Windows, macOS, Android, iOS, Linux, FreeBSD, Raspberry Pi, and Chrome OS.

You are never alone

Need Remote Assistance?

Often, we can solve problems remotely, where one of our specialists temporarily takes control of your computer. This makes it seem like we are sitting at your computer ourselves, saving a lot of time. Remote assistance is safe, fast, and efficient.

How does remote help work?

  1. Call us at +31 (0)85 – 785 1011.
  2. Download the remote assistance tool, with this program we temporarily take over your computer.
  3. Provide us with your workspace code.
  4. You give permission so that we can control your computer.
  5. Afterwards, you can remove the program by moving it to the trash bin. We do not install anything, but you can choose to install the program for another time. 
 

DOWNLOAD THE REMOTE SUPPORT TOOL

We are here for you!

Hulp op afstand is in 80 procent van alle hulpvragen de efficiëntste oplossing!​

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